FAQ


Can you port my current system's data to Casetab?

Yes! We understand that migrating your data is of the utmost importance to implementation success. When porting over your data we first set-up a test server and run tests and checks to ensure that the data has been correctly mapped onto our platform.

My organization needs an on-premise solution, can we use Casetab?

Yes! Casetab can be hosted on-premises or cloud hosted. Our hosted solution allows us to offer Casetab to smaller organizations and contract practitioners in states where medium-to-large defender organizations are not the norm.

Can you integrate with our case/document management system?

Yes, we can break off discrete parts of the service if you'd like. One of our priorities in new implementations is support internal IT needs and procedures.

Does this work on mobile?

Yes, the software is accessible via mobile browser, it scales for tablets and various phone resolutions.

Do I need to install any software on my computer?

Nope! Even if deployed on-premises Casetab is accessible via browser. We currently only support evergreen distributions of Chrome, but if your office needs IE, Edge, or Firefox support let us know and we will adapt the software accordingly.

What training do you provide?

We will provide a set of webinars, guides to system implementation, and documentation that is directly accessible from the system.

I need additional customization to meet my organization/city/county/state/town's needs. Can you help?

Yes, Casetab is modular by design so contact us to see if we can treat your use case at an affordable value.

How much does it cost?

See our pricing page.

How can I contact you?

Find us at sales@casetab.io for any questions, concerns, or support.



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